Senior Client Delivery Manager

Job Description

Are you looking for your next Senior Client Delivery role Working for a progressive, successful Tech business, based in Manchester City Centre, we are currently recruiting for a Senior Client Delivery Manager/ Customer Success Manager. This is a permanent, full time, hybrid position paying up to GBP55,000pa dependanton experience. This role will involve taking the lead with some of the businesses most prestigious accounts and strategic partners, to grow and maintain them to their fullest potential. What will you be doing as a Senior Client Delivery Manager Working closely to understand our customers goals and long term vision, and anticipating how the business can support these initiatives. Attending regular customer meetings and events to network within the industry - National and international based travel may be required. Tracking and measuring customer satisfaction on a regular basis, to ensure customers are valuing the products and services we provide. Utilising customer feedback to make recommendations on service development and improvement initiatives. You will be a positive team player, with the ability to proactively support, mentor and engage with colleagues across the business to ensure that clients realise maximum value from our services. We would LOVE to hear from you if you have the following skills and experience: You will be an experienced Senior Account Manager or Customer Success Manager working with senior stakeholders, ideally within a SaaS environment. Experience of developing strategic customer relationships and accounts. Excellent business acumen and commercial astuteness. Experience of leading and managing a team Excellent communication skills including, negotiation and influencing skills Analytical skills to resolve problems What will you get in return for your work as a Senior Client Delivery Manager Salary up to GBP55,000 dependant on experience Monday to Friday between 8AM - 6PM Hybrid working also available 3/2 split 25 days holiday (Increasing with service) Fully flexible hybrid working policy Health Cash Plan 24/7 Access to a Virtual GP Life Assurance (4 x Salary after probation period) Regular company socials and events Perkbox - Diamond access - giving you weekly free treats, monthly cinema tickets, birthday gifts Discount on retail and leisure If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.