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Job Location | Manchester |
Education | Not Mentioned |
Salary | 20,000 - 23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Do you have experience in retentions and phone based customer careLooking for a new challenge with an energetic, vibrant, fast growing companyWe are looking for someone hardworking, reliable and resilient to join our expanding team due to continued growth!Role DescriptionIn a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relatingto the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the businesss Super-duper Service strategy whilst exceeding individual KPIs and embrace our company valueswith every interaction.Main Responsibilities