Repairs and Maintenance Manager - Housing

Job Description

Repairs and Maintenance ManagerThe main purpose of the role is to manage the delivery of reactive repairs and maintenance through a team of Maintenance Co-Ordinators and partnering contractors This will involve providing support, guidance, and leadership to the team in providing a valuefor money maintenance service.Also responsible for the operational management of the organisations Health and Safety external partner, who advises on and delivers Health and Safety regulatory compliance.Key Duties/Responsibilities

• Drive the delivery of outstanding performance, inspiring the team to develop and maximise their potential to deliver an excellent, value for money, reactive maintenance service.
• Proactively monitor performance within the team, evaluating training needs and qualification opportunities and addressing areas of underperformance, where necessary.
• Review efficiencies within the department with regards to processes, policies and procedures.
• Continually identify future service challenges and opportunities and develop appropriate strategic approaches to address these.
• Participate in cross-departmental meetings/working groups when required to support the delivery of operational aims.
• Manage the administration of contractor tender and appointment process in relation to redevelopment of existing properties.
• Maintain a database of reliable and accredited contractors across all disciplines.
• In conjunction with all relevant departments, ensure that re-let and disposal works are undertaken.
• Undertake periodic reviews of maintenance processes and procedures and up-date where necessary.
• Identify statutory Health and Safety obligations and ensure these are met via the external H&S partner.
• Maintain and develop the relationship with outsourced partners and ensure KPIs are achieved in meeting H&S regulatory compliance requirements across the property portfolio.
• In conjunction with the finance team, prepare a viable and robust budget for reactive repairs and maintenance.
• Keep abreast of changing regulations and legislation.
• Provide monthly reports to the Operations Director, as required.
• Ensure GDPR compliance within the department.
• Identify training requirements within the team and advise on any training and development needs.
• Identify your own training needs as necessary and be committed to continuous professional development.
• Undertake any other duties commensurate with the role and as directed by the Operations Director.

Essential Skills/Experience/ Qualifications

• Relevant experience in a senior leadership role in a reactive maintenance setting, preferably within a Housing Association setting.
• Experience in minor works job costing.
• HNC/HND in construction or related subject
• Can demonstrate good repairs and maintenance technical knowledge.
• Experience of leading and developing a team in a Reactive Repairs setting.
• Experience of managing outsourced partners.
• Good understanding of the decent home standard
• Good understanding of the Landlord H&S legislation
• Experience of recruiting technical experienced help desk handlers
• Self-motivated and able to use own initiative to find solutions.
• Excellent communication and interpersonal skills.
• Excellent administration skills and attention to detail.
• Advanced level Excel and Word.

Desired Skills/Experience

• Degree qualification.
• Membership of RICS or CIOB.
• Experience of social housing regulatory compliance.
• Construction sector experience.
• Experience in procurement of services.
• Experience of working with vulnerable adults.
• Experience of SASSHA housing management systems.
• Evidence of continuing professional development.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed onmerit in accordance with the individuals skills, qualifications and abilities to perform the relevant duties required in a particular role.

Keyskills :
ManchesterRepairs and Maintenance Manager Housing