Regional Surveyor

Job Description

The Regional Surveyor will lead on all aspects of property management across a portfolio of care homes, delivering an industry leading service that is both professional and customer focussed to ensure the residents and colleagues within the homes are safe.They will provide a responsive, professional, and helpful service to operations, being as proactive as possible to minimise property related issues within the care homes.The role will involve:

• Ensuring the homes are fully compliant with all relevant legal and statutory PPMs.
• Working with the Property Services Manager to operate a planned preventative maintenance system for all property assets, plant, and equipment.
• Supporting the homes with the management of the maintenance personnel for the area, fulfil training needs, and recruit for vacancies.
• Planning and implementing works as approved and programmed at each site, giving direction, as necessary, to each homes maintenance operative.
• Where appropriate managing contractors to ensure subcontracted work is completely on time and sensitively.
• Planning and undertaking regular inspections of the homes ensuring all homes have the required level of support needed to deliver the works.
• Following processes and procedures in the delivery of capital works at the homes and on a need basis project manage refurbishments and/or other essential capital improvement projects.
• Undertaking annual budget surveys to set CAPEX requirements for the coming financial year.
• Working closely with the Health and Safety team wherever appropriate but specifically related to Fire Risk Assessments.
• Regularly checking maintenance records within the homes and ensure compliance
• Undertaking regular spot checks to various equipment, rooms, services et cetera to identify areas which require immediate action/attention.
• Being the point of escalation for ‘out of hours’ emergencies and participate in the weekend on call rota.
• Exercising control over property expenditure in line with budget whilst also ensuring required standards and quality are adhered to.
• Providing planning and specialist advice to operations teams.
• Ensuring full legal compliance and final sign off for all property works carried out in the homes.
• Being the point of contact and initiator or proposer of actions on area property matters with all external bodies - local authorities, CQC, insurance inspectors, third party consultants et cetera.

This is a regional role covering North East EnglandIdeally RICS qualified or working towards RICS, or you will hold a relevant Building or Facilities Management Qualification. You will have experience in building / maintenance, project managementand ideally have developed an understanding of what is required to successfully deliver capex expenditure.You are a confident communicator who creates professional and credible relationships at all levels, are able to identify indicators of poor quality and act quickly and effectively, and to delivery works in a safe manner, with the safeguarding of our residentsat the forefront of every decision.Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there areany concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation ifaction is not taken. HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible careto Residents in over 300 care homes across the United Kingdom.We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-Onefamily. What HC-One offerComplimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• Award-winning learning and development
• 25 days annual leave
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.