Principal, Business Technology Liaison

Job Description

OverviewAbout the role:The Business Change Support Change team within OPTISM (Operations for Treasury Services, Issuer Services and Markets) is looking for a Senior Manager to come in to manage and have overall oversight of the delivery of a portfolio of change to support our GlobalPayments and Treasury Services Operations (GPTSO) group. This will involve managing all aspects of the portfolio including; capital planning, resource allocation, financial tracking, reporting and crucially, the management of senior stakeholders within ourOperations, Technology, Business and Product teams. The successful candidate will have proven programme and project management experience and preferably a background in or strong knowledge of Payments Operations. In the role, you will be required to:

• Oversee and monitor execution of complex projects within the GPTSO Portfolio book of work, that will; enhance the client experience and product features, improve operational scale, standardize global processes and approaches, reduce opportunities for riskand improve margins/reduce costs
• Manage / collaborate on decision making with internal stakeholders such as Product, Technology, Risk, Compliance & more regards the continuous prioritization of items within the Portfolio book of work.
• Demonstrate strong project management, communication and stakeholder management skills with partners of all levels; from your peers to senior OPTISM management
• Manage and monitor the Portfolio budget, periodically reviewing plan forecast vs actuals to ensure continued alignment and investigation/remediation and communication of any variance
• Leverage data analysis and planning skills including quantitative and qualitative analysis, pre and post implementation; using data during project initiation to help determine priorities and business benefit/impact and post implementation to validate andmeasure success.
• Design, drive and be accountable for the consistent utilization of a program/project tracking cadence and approach that aligns with the corporate standard and toolset (JIRA, PPM etc).

Skills we are seeking:

• Deep practical knowledge and understanding of the project management practices and techniques. Experienced in indirect management of global teams across various lines of business.
• Use of and exposure to agile delivery methods and SDLC (Software delivery life-cycle) is requirement; including tools such as Jira/Confluence, methods such as SCRUM and Sprint delivery, User Stories and Design Thinking, product backlog management.
• Strong stakeholder management and presentation skills.
• An innovative mind, with a strong hands on mentality and focus on successful execution within challenging deadlines
• A proven track record of successfully implementing change, process improvement and new product initiatives
• A proven multi-tasker, that can operate under pressure and balance multiple priorities and time constraints
• Team player, someone who is proactive and a self-starter; capable of independent working and collaborating with their peers when needed
• Desire to transform the way things are; challenge the status-quo, striving for solutions that are best in class
• Ability to learn new concepts quickly with outstanding analytical skills, structured thinking, ability to connect the dots across similar problem statements and exceptional attention to detail
• Outstanding communication and negotiation skills both written and verbal

Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create,trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the worlds financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helpingclients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and morethan 100 markets. Its the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: careers.