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Outbound Sales Coordinator

Job LocationManchester
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role: Outbound Sales CoordinatorSalary: £25,000Location: Audenshaw / HybridAbout CESJoin us, at CES, on our transformation journey where you will be surrounded by people excited by change and ready to listen to your expertise and your ideas. Well even give you a day off on your birthday!One Delivery, Infinite Futures. At CES, we are providing teachers and children with everything they need to make education the best experience possible. Its great coming to work every day knowing that your contribution is helping towards somebodys education.The role will specifically focus on supporting the European and Americas Regions, selling to International Schools, with a laser focus on CES being their solution of choice.The roleReporting to the European Sales Manager, this role will be connecting with new and existing customers, along with the International Sales and Marketing team. Working in partnership with your colleagues, you will look after a designated list of accounts aswell as acquiring new customer within a designated region, ensuring the delivery of sales and margin targets.Telephone based account management: This will involve contacting new potential customers and specific named accounts on a targeted basis to promote our brand and serviceKey Duties

  • Deliver business initiative targets g. calls per day / retention levels of customer / diary appointments for Sales team.
  • Follow up warm leads by completing outbound telesales calls
  • Deliver business initiative targets
  • Ensure completion of all sales activities within set timeframes
  • Record all customer interactions by documenting feedback and dealing with any customer requests
  • Attend exhibitions & customer visits as required
What you need
  • Putting customers and customer experience at the forefront of our business
  • Well organised
  • Prioritise effectively and to achieve deadlines
  • Strong commercial acumen, can work to desired margins/targets
  • Comfortable liaising with colleagues at all levels
  • Able to provide excellent customer service to both internal and external customers
  • Taking ownership of area and targets
  • Previous sales experience working in outbound sales or internal sales environment preferable.
  • Previous outbound calling experience would be an advantage.
  • Commercially aware - ability to understand financial impact of discounting prices.
  • Experience in account management and building relationships.
  • Self-motivated, tenacious and able to handle rejection.
What CSG has to offer you!
  • 25 days holiday, plus bank holidays
  • Birthday off work
  • Life assurance cover
  • Company pension
  • Flexible first, hybrid working
  • A culture of progression & development
  • Shopping discounts & retailer offers
  • Team & company events
  • eLearning portal
  • EAP programme
  • Referral scheme
  • Health & Wellbeing platform
  • Health Cash Plan initiative
  • Discounted gym membership

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