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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
As a Barclays Operations manager (BGI), you will be responsible for managing and motivating a team of people to exceed client service expectations and support the delivery of strategic change initiatives. Working within Trade & working capital who providea range of products and solutions that optimise trading operations for Barclays clients. This includes both documentary trade and open account type solutions. Barclays is one of the worlds largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creatingfinancial and digital solutions that the world now takes for granted. Hybrid WorkingWe are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern optionsfor the role with the hiring manager. What will you be doing You will be responsible for performance management of the team through individual performance plans, setting of objectives and regular reviews Developing a high performing team culture through regular communication, coaching, team building and performance management Maintaining up to date skills matrix to ensure training needs of individuals and the team are met Appling the formal HR processes as appropriate to deal with cases of poor or inappropriate conduct-DC&G, H&S, Sickness Appling the principles of Equality and Diversity in Managing people fairly Recognising exceptional performance and be a champion of local incentive schemes and reward activities as they apply Owning the team capacity planning and forecasting both short and long term to enable effective manpower and resourcing requirements Identifying and analysing errors, complaints and loss trends to ensure processes follow best practice and defects are minimised What were looking for: Leadership and People Management Skills with workflow Analysis and Planning experience Full understanding of TradeManager, Tradeflow and Swift with excellent knowledge of International Chamber of Commerce publications which support Trade product suites Excellent knowledge of Trade product suite -BGIs, Collections, Letters of Credit & Clean Reimbursements Good understanding of documentation required to support Trade Transactions Skills that will help you in the role Financial Services experience Excellent communication and interpersonal skills Where will you be workingBased in our Manchester office, which is in the heart of the city centre. Offering a modern working environment, with restaurants, bars and gyms just a stones throw away from the office.