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Job Location | Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Slater and Gordon is a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal & complementary services in a broad range of areas and our clients are the centre of it all.The OpportunityWorking with the Head of Operations & Risk, the Operations Manager supports in the optimisation of operational efficiency across the business, ensures practices and operations remain within risk appetite and supports on business-wide transformation. Working across 6 Heads of Practice and circa 250 colleagues you will be leading the optimisation team to deliver against 12,500 cases a year.The Operations Manager is responsible for contributing to devising and driving all operations-related activity and business projects within the Consumer Legal Services (CLS) business. The role supports the Head of Operations and Risk in the strategic development, implementation and management of case management processes and technical solutions across CLS - from conversion through to billing - with a focus on driving continuous improvement, reduce costs and improve overall consistency and effectiveness of the legal services offered.Responsibilities:
Keyskills :
Continuous Improvement Customer Expectations Legal Management Suppts