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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | 22,500 - 26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Connections Recruitment is working in partnership with a Leading International Educator who is seeking an Operations Administrator to join their team. You will be part of a team who maintains strong relationships with both clients & students, offeringsupport and guidance.The Operation Administrator responds to client requests and meets their day-to-day operational needs, managing communication and actioning clients requests via a communal and personal email inbox along with some telephony-based tasks. Generate reports based on student performance and progress. Support clients with queries joining instructions, enrolments and bookings. Effectively resolve complaints and prevent the reoccurrence of similar issues; Prioritise activities across all accounts to ensure smooth delivery; Capture course requirements, and check availability against the course schedule; Ensure effective communication between the business and client;On average an Operations Administrator will respond to approx. 20 client emails and receive 6 calls per day. We would welcome candidate(s) with a telephony background seeking a better balance and/or candidate(s) with an administration background.Compensation- £22,500 per annum base salary (increasing to £26k) + 36 days annual leave + Study Support, Employee Assistance Programme, Health Screening, Private Medical Insurance, Sick Pay, Income Protection Insurance, Pension, Life Assurance,Staff Discount Scheme, Taste card, Cycle to work & Season Ticket Loan SchemeWorking Hours 7-week rota8 am to 4pm x2 weeks, 9 am to 5pm x2 weeks, 10 am to 6pm x1 week, 11 am to 7pm x1 week (remote), 12 pm to 8pm x1 week (remote)Want to know more Apply below to speak to a member of our team.