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Job Location | Manchester |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Online User Experience SpecialistManchesterJob reference:WD-001263288% of our employees worldwide say that they are proud to work for HiltiWhats the roleIn this role, youll join us on a 12 month fixed term contract, where youll be responsible for optimising the experience our customers have with us online. You will work with a variety of stakeholders to identify business needs and use key data to developexciting customer solutions which help drive our online business forward. Our Head Office in Manchester is the home of our Northern European Hub for Marketing, so in this role you will also have the opportunity to gain exposure across a number of specialisms and engage with key stakeholders across a variety of functions and managementlevels. This is a key time to join our business, as we kick off a number of innovative projects throughout 2022 and here at Hilti, we encourage and support you to develop yourself in a way thats tailored to your individual needs.Who is HiltiHilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belongingacross our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.What does the role involveYoull be working alongside Digital and Brand stakeholders to produce, implement and continuously optimise online editorial content and our online presence to ensure we attract and engage with our customers all the way through the purchasing cycle. Part of this role will be to perform on-going competitor and complaint analysis to drive platform enhancements and seek innovative solutions to deliver the wow experience with our online presenceYou will also support the Head of E-Business with providing solid business cases for global development and seeing these innovations through to implementation and develop and conduct ongoing training for internal stakeholders on different platforms, supportingonline engagementWhat do we offerWe really value our people and weve worked hard to develop a reward package that reflects this. Some of our benefits include:*Genuine career advancement (more than 80% of all leadership roles are filled internally)*Competitive salary and above-average performance bonus*6% employer pension contributions*Private Health Insurance and Employee Assistance Programme*33 days holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually*Paid leave to work on charitable projects*Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashbackWhat you need is: