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Network Engineer

Appcast Enterprise
Job LocationManchester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

What you will do Do you have experience in routing and switching or firewalls If so, then we have an excellent opportunity for you in our Manchester team!You will support the network for Customer Monitoring Centre in cooperation with our global team providing support for the organisation’s production network infrastructure.How you will do it

  • Incident Management
Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary.
  • Problem Management
Solutions for Incident Management from Case Study Evaluations. This includes the development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service.
  • Operational Readiness for New Services
Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing proactive routines to ensure optimal network health,understands the service and its dependencies, and the staff can perform established recovery procedures.
  • Change Management Planning and Configuration Implementation
Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering.
  • Service Requests, Network Maintenance, and Operational Support
Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required tokeep the infrastructure in good health. Responsible for the documentation and topology maps for all network components
  • Process Improvement
Specific tasks assigned by management to deliver operational support improvements to a technology, process, tool, or service.What we look forRequired
  • Experience in Network Engineering or Operations
  • Configuration and diagnostic experience with Routing and Switching or Firewall
  • Experience with Cisco LAN, WAN or VPN
  • Working knowledge of network features and protocols, for example TCP/IP V4/V6,spanning tree,BGP, ARP, CDP, EIGRP, OSPF, VTP, Etherchannel, 802.1Q trunking, HSRP, QoS, RADIUS/TACACS+ or SSL
  • Knowledge of Carrier Services such as WAN Circuits, MPLS, VPNS, VRFs, Ethernet or Broadband
Preferred
  • Knowledge of networking infrastructure suppliers and service offerings such as Cisco, F5 Networks, Zscaler, Avaya, Meraki, SDWAN, or Cloud Networking
  • Firewall experience with Cisco ASA, Fortinet, or Palo Alto
  • Experience with WLAN technologies or load balancers
  • Certifications CCNA, CCDA or similar
Our culture At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and aboveall fun.We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirableplaces to work.#LI-Hybrid#LI-BB1

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