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Job LocationManchester
EducationNot Mentioned
Salary22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As a Live Chat Advisor you will be a key player in providing an excellent sales and service experiences toexisting and potential customers via a live chat service.Client DetailsOur client is a leading insurance business who are based in the Wythenshawe area. They are now looking to expand their company even further with a Live Chat Advisor and can offer excellent working patterns, incentives and a great work culture. There hasnever been a more exciting time to join!DescriptionAs a Live Chat Advisor, you will be:

  • Communicating with customers via a live chat application
  • Dealing with new and potential customers, customer service enquiries and renewing existing customers
  • Retaining customers who wish to cancel
  • Working towards team KPIs
  • Keeping up to date with all changes to existing products along with new products that areintroduced and made available to you
ProfileTo be successful in this role:
  • Have experience within live chat
  • Strong customer focus
  • Self-motivated and enthusiastic
  • Excellent communications, both verbal and written
  • Strong organisational skills
  • Ability to work well within in a team as well as independently
  • Good time management
Job OfferIn return, our client can offer:
  • 28 days holiday
  • Clear career prospects
  • Pension scheme
  • Competitive salary
  • Monthly incentives
  • Excellent work culture

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