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Learning Management System Administrator

Page Personnel Finance
Job LocationManchester
EducationNot Mentioned
Salary21,845 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Page Personnel are working with Parliamentary and Health Service Ombudsman (PHSO) as they are looking to appoint a Learning Management System Administrator on a permanent basis. They are ideally looking for someone with excellent customer service skillsto can manage HR and Learning and Development systems.Client DetailsParliamentary and Health Service Ombudsman (PHSO) is an independent national service. They make fair and final decisions on complaints that have not been resolved by the NHS in England, UK government departments, and some other public organisations. In caseswhere an individual or group believes there has been injustice because an institution has not acted fairly or has provided a poor service and not put things right, PHSO is the organisation that investigates. PHSO do this fairly and transparently without takingsides, and their service is completely free.DescriptionThey key responsibilities of the Learning Management System Administrator include:

  • Provide excellent customer service and act as the first point of contact for queries from internal and external customers
  • Manage staff changes using HR and L + D systems, updating employee records, liaising with managers and keeping colleagues informed of training activities
  • Ensure accurate and timely record keeping of documents on SharePoint
  • Develop and maintain administrative support for Learning Management Systems projects
  • Provide support to the L + D team, ensuring systems and processes work effectively
  • Provide comprehensive support to the L+D department including projects, initiatives and team away days
ProfileThe successful Learning Management System Administrator should have:Essential:
  • Knowledge of Microsoft Office applications
  • Able to prepare reports, minutes and general correspondence
  • Experience on Totara (or similar) learning management systems
  • Building and maintaining strong relationships at all levels
  • Can organise meetings and take minutes
  • Experience working in a customer focused environment
Desirable:
  • Excellent attention to detail
  • Flexible and adaptable in their approach to working
  • Be confident in suggesting changes to the system and able to influence others
  • Experience in Public Sector and Government organisation
Job Offer
  • Salary of £21,845
  • Civil service pension scheme (Min. 26.4% employer contributions)
  • 30 days holiday + bank holidays
  • Flexible working and flexi days - if you work more than your standard hours you can take up to two flexi days per month
  • 24/7 support Employee Assistance Programme, including free counselling, bereavement support and health advice.
  • access to Headspace mindfulness and wellbeing app
  • Manchester city centre location

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