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Lead M365 Solutions Specialist

NHS Business Services Authority
Job LocationManchester
EducationNot Mentioned
Salary£8 - £51,668 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role title: Lead M365 Solutions SpecialistLocation: Manchester (homeworking during lockdown)2020 has been the year that has changed the way we view the world we live in, and as a result, here at NICE we are going through an exciting period of change and rapid growth. There could not be a better time to join us.As a result of the above we are looking for skilled Microsoft 365 Solutions Specialist to guide the organisation through this period of dynamic transformation.Why choose NICE As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. Health and well being is a top priority for us because we understand the importance of creating a respectful, supportive and transparent environment for all our employees.The Role:Reporting to the Head of Digital Workplace, you will take responsibility for designing and implementing high-quality collaboration, information management, messaging and communication solutions using M365 and other Saas tools.You will work closely with the Digital, Information and Technology team to ensure the technology vision and roadmap enable and align with business strategy and organisation-wide enterprise IT architecture.You will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team.What you will bring to NICE:To be considered for this role, we are looking for:

  • Extensive experience of designing and delivering complex architectures, strategies and specific solutions within M365 and related tools and technologies, including ‘Modern experience’ SharePoint Online, Teams, Yammer, OneDrive and Exchange. MCSA: M365 or MCSE Productivity Solutions Certification strongly preferred.
  • Experience of prototyping new solutions to automate business processes using MS PowerPlatform suite including: PowerAutomate, PowerApps (portals, model-driven apps, canvas apps, Dataverse), PowerBI
  • Experience of applying organisation data and record management written policies to security and governance design within M365
  • Experience of M365 tenant management including:
  • Tenant and applications settings configuration
  • Licensing management
  • Security & compliance design and management
  • User groups and permissions management
  • Experience of collaborating with a wider project team including testers and Business Analysts to identify and deliver the right solutions
  • Ability to communicate highly complex technical issues and risks to non-technical business stakeholders external to the team, both verbally and written
    • Why NICE:
  • Here at NICE we are passionate and proud of the work we do and the impact we make.
  • We can offer you a great place to work with good benefits, flexible working and a supportive, friendly and inclusive environment.
  • We have an academic culture committed to producing high quality work and we take collective responsibility.
  • We offer a range of benefits including the NHS pension scheme and childcare voucher scheme
  • We provide a thorough induction programme
  • Personal development is supported through extensive training and development opportunities
  • We promote flexible working to help staff achieve a healthy work life balance
  • We value equality and diversity and welcome applicants from all sections of the community
    • The Department:The Digital, Information and Technology (DIT) directorate is a 70 strong team of digital, information management and technology professionals. Our digital teams adopt a user centric agile methodology and work in multi-disciplinary teams (MDT’s) with analytics and insight to develop and maintain NICE’s suite of digital and technology services. We are playing a key role in the implementation of NICE’s digital transformation programme. This role sits within the Digital Workplace function. The Digital Workplace brings together NICE people, process, data and technology to design and embed effective ways of working, across every tangible aspect of the working environment that supports our users and how they work.The key objectives for the role are to:
  • create and develop a digital working environment that breaks down organisational working silos.
  • enable and facilitate collaboration internally and externally.
  • improve productivity and efficiency for NICE business processes and embedding effective data controls and management.
    • We are looking for passionate, experienced M365 specialists who:
  • care about promoting/evangelising and implementing M365 technology initiatives within the organisation.
  • are committed to building a workplace where every employee is welcomed and given the technology support and resources to perform their jobs successfully.
  • are committed to advancing our tools, technology, and ways of working to better serve NICE and its evolving business needs.
    • Please ensure you demonstrate in the profile section how you meet (as a minimum) the key criteria described in the section ‘What you will bring to NICE’ to allow our team to make an informed judgement about

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