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Junior Business Analyst

Job LocationManchester
EducationNot Mentioned
Salary28,000 - 33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Job title: Junior Business AnalystLocation: ManchesterHybrid role, Working 2 days in the office and remaining days from homeSalary: £28,000-£33,000 paOur MARKET LEADING Financial Services client has an exciting new role for a confident individual with ambitions to secure a career within the Project Management arena!Training and ongoing support is available for the successful candidate, all we ask is that you are degree educated with some prior Business Analyst experience and have a passion to learn and build a career with one of the biggest names on the market!You will be a valued member of our Adecco Early Careers function working onsite with a market-leading organisation, initially, the assignment is a 6-12 months contract with scope for transitioning permanently in the future, so you need to be someone witha permanent mindset!THE ROLE:The Junior Business Analyst role is an exciting development opportunity for a business orientated and results-focused individual to join the Group Transformation team working within The Customer Service Transformation Lab which is committed to ensuring thatour customers can transact across all brands and channels, whilst offering the best possible customer experience.We work tirelessly to make decisions real time on customer transactions to identify ways of improving the customer journey as well as making sure were compliant and meet regulatory directives. We offer customers education and awareness that is timely, tailoredand effective to help them keep them informed of the best products available to them. All of which will have you going home feeling that youve added true value to the customers we support.Here within the Customer Service Transformation Lab were passionate about creating a positive space allowing us to deliver at our best and welcome you to come join our continuous journey in transformation.Specifically, the role will be working as part of a cross functional team to undertake the following activities:

  • Supporting a business change environment
  • Working closely with Group wide stakeholders to understand, interpret and shape technical & business insight to build clear delivery requirements - ensuring these are communicated effectively and understood by all
  • Support the workstream lead with project governance and ongoing status & governance activities, to ensure an accurate status of the project can be reported to the required steering committees & any issues/risks identified and managed appropriately
KNOWLEDGE AND TECHNICAL SKILLS NEEDED:
  • Educated to degree level is essential, business focused degree is desirable
  • Experience with Pega software is desirable.
  • Some Business Analyst experience required.
  • Strong stakeholder management skills
  • Strong communication & story telling skills
  • Analytical mindset to interpret complex, sometimes contradictory information
  • Ability to work with ambiguity & think creatively
  • Dynamic and adaptable with the ability to use & learn new skills
If you have the experience and desire to work for a huge well-respected organisation offering growth and development, then we want to hear from you - APAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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