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IT Support Engineer

Job LocationManchester
EducationNot Mentioned
Salary£22,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: 2nd IT Support EngineerLocation: ManchesterSalary: £26,000The CompanyOur client are a global marketing powerhouse, looking for a 2nd line support engineer to bolster their existing service desk. Coupling a friendly and close-knit work environment with an excellent list of benefits make them one of the stand-out employers in the area.They boast exceptional employee retention, they really look after their staff and ensure that everyone is progressing and learning to the best of their abilities.This is an exceptional opportunity to get on board with a technically focused company who can offer well-rounded experience in the latest tech and a wide range of markets.The Role & Technical Specification OverviewThis is a 2nd line position which will give you the chance to be heavily involved with the tech teams and to learn lots of new skills along the way.The main technologies you will be working with are the following:

  • Windows 7 and above
  • Microsoft Office 2010 and above
  • Windows Server 2008 and above
  • VoIP Telephone System Support
  • Windows Networks
  • Network Cabling and Patching
  • AD, GPO
  • Exchange Server 2010 Administration On Premise & Exchange 365 in the Cloud
  • Corporate Anti-Virus Management Packages
  • Systems Backup Solutions
  • Support of ERP systems
  • Virtualisation Technologies
  • Remote Desktop Solutions
  • Personal Specification
  • Day to day support of our staff
  • Support of internal hardware and software systems including break/fix, scheduled maintenance, upgrades and systems improvements
  • Manage assigned helpdesk tickets
  • Work on projects alongside the Group IT Infrastructure Manager
  • Procurement of hardware and software through approved suppliers
  • Support home based and remote working users
  • Documentation of processes and procedures
  • Communication of any relevant information to internal staff
  • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - System Management - Software - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIPIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. Required skills
  • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin
  • Keyskills :
    VMware - Hyper V - Virtualisation - Syslog - IT Moniting - PowerShell - VBScript - OSI Netwk - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin

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