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Job Location | Manchester |
Education | Not Mentioned |
Salary | 35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
We are looking for an enthusiastic and passionate IT Support Engineer to join a reputable & tech leading business based from Manchester.This company is currently going through a large period of growth, opening multiple offices across the globe. To support this they are also going through a large digital transformation towards the cloud!With the transformation well underway, youd be working with leading technologies in a hybrid Azure environment. With leading Analytics and Development functions, innovation helps this organisation stay a leader within their industry! You would be joining a-minded IT Support team within the heart of the company in Manchester - responsible for providing IT Support across the business. There are no siloes in this team, youd be involved in all aspects of IT and Infrastructure!Key Skills & Experience:* Experienced providing IT Support in a hybrid hands on / Service Desk environment at a 2nd line or above level* Broad knowledge base across various technologies including; Office 365, Windows, Active Directory, Telephony, Azure, Cisco, JIRA, Mimecast etc* Ability to get involved with project work, understanding business needs and requirements * Able to solve incidents and requests in an efficient, effective manner* Able to act as a point of escalation* Strong communication and customer service skills* A desire to learn and continue expanding your technical knowledgeThis is a business that actively promotes learning & development, offering the chance to progress your technical knowledge and career!Due to a hands on element to the role, this will be a hybrid working approach so you must be able to commute to central Manchester.
Keyskills :
it supportit support engineer