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Job Location | Manchester |
Education | Not Mentioned |
Salary | £32,000 - £42,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Our client has a new requirement for a dynamic, client focused deskside support analyst to join a global law firm, from their office based in Manchester.Previous Legal IT support experience would be beneficial for this role.They will provide support for clients at desk side, including desktop, laptop, and mobiles. They will need to assist users in system and application queries, triaging when necessary. This role includes remote support.This person will adhere to firm guidelines in relation to call and incident management and communication, contributing to the knowledge bankThey will assist the broader team in the rollout of projects, such as systems pilot and upgrades, offices moves, or other technology rollouts, and ensure policies, including asset allocation and security policies, are maintained.Requirements