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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £25,000 - £35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems.Client DetailsOur client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services.DescriptionThe key responsibilities of the IT Analyst include but, are not limited to: - Providing first-line support to staff for all IT-related issues for the Northwest- Troubleshooting and resolving hardware, software, and networking problems- Assisting in the implementation and maintenance of IT systems- Participating in the development of IT strategies to enhance operations- Training staff on new systems and software as needed- Ensuring the security of the companys IT infrastructure- Collaborating with other IT professionals to improve system performance- Preparing reports on IT activities for managementProfileA successful IT Analyst should have:- A degree in Computer Science/ Certifications in Information Technology, or relevant experience- Proficiency in system troubleshooting and tech support- A good understanding of IT systems and network functions- Strong analytical and problem-solving skills- Excellent communication and interpersonal skillsTechnical Stack:Hardware: Desktop PCs (Windows 10, 11), Laptops (Windows 10, 11), Terminals, Mobile Devices (iOS, Android), Printers, LAN (Cabling/Patching to Switches) Software: Operating Systems:Windows 10, 11 & Windows Server (awareness)Virtualization: Citrix XenApp, Citrix XenDesktopOffice Productivity: Microsoft Office Suite (Outlook, Teams, Word, Excel)Document and Case Management: iManage, ProclaimNetworking: Local Area Network (LAN) supportAdministrative Tools: Active Directory (user configuration and management)Additional Tools: Microsoft 365 (awareness and training)Job Offer- A competitive salary range of £25,000 to £35,000 per year.- Comprehensive benefits package.- The opportunity to work in a professional and supportive environment.- Regular opportunities for career growth and professional development.- A culture that promotes work-life balance.We invite all eligible candidates to apply for this exciting opportunity to join a top Manchester law firm in the professional services industry. You will be part of a team that values your skills and expertise