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Internal Accounts Co-Ordinator

LiCa Scientific Ltd
Job LocationManchester
EducationNot Mentioned
Salary20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Internal Account Co-OrdinatorBased in Irlam, ManchesterPermanentCompetitive Salary + BonusWe are currently working with a world class manufacturer of surfactants and associated chemicals for the personal care, cosmetics and HI&I industries. They are also leaders in toll manufacturing, they offer a wide range of chemical manufacturing capabilitiesfor their global customer base.They are currently looking for an Internal Account Co-Ordinator to join their teamWhat Youll Do:

  • Actively promote the company brand, products and services across the global market
  • Carry out multiple duties such as order processing, production oversight, Transport and Logistics and invoicing.
  • Provide all the relevant copies of CoAs, PoD and raw material collection
  • Deal with any customer complaints
  • Maintain regular dialogue with customers by phone, email and face to face meetings to develop strong relationships
  • Quarterly customer forecasts
  • Generate monthly stock report which can then be sent onto customers
  • Gain an understanding of the customers market an align the business to deliver their expectations
  • Proactively ring customers to encourage placement of new sales orders
  • Assist in organizing exhibitions, attending as required
Who Youll Be:
  • Have a strong customer service background
  • Be able to work under pressure and to strict deadlines, with the ability to prioritize your own workload
  • Be able to work on your own initiative but also recognize the need for the whole team in order to get the business done
  • Have excellent communication skills, both written and verbal
  • Have excellent interpersonal skills
  • Have excellent administration, planning, organizational and time-keeping skills
  • Have a positive attitude to challenge and deliver customer expectations
  • Have the ability to remain flexible and deliver any ad-hoc duties/specific projects as assigned
  • Have chemical knowledge is desirable but not essential
Our client offers a competitive package which includes 25 days annual leave + bank holidays, a performance based bonus and a inclusion onto the company pension scheme.

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