Insurance Sales Advisor

Job Description

The Opportunity:Would you like to develop a career within InsuranceHelp us provide an outstanding renewals and new business service to our customers across the UK while working for a recognised leading global insurance company here at Markel.What part will you play If youre looking for a place where you can make a meaningful difference, youve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether youre wild about horses,bananas for boats or driven by data, youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.Join us and play your part in something special!The opportunity:We are looking for dedicated and driven Insurance Sales Advisors who would like to progress their sales career with us. We offer great working hours - no late evenings or weekend working and a fantastic office location in the city centre.Working as part of an encouraging and lively team environment where we offer lots of rewards and benefits for your hard work and achievements.The role will be taking care of inbound as well as making some outbound telephone calls to insurance customers including those that have received an insurance quote but not yet purchased specialist insurance products, handling online quote referrals as wellas re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business.There is no cold calling involved in the role, all leads are warm and pre-generated or current customer renewals!Markel are a global insurance business where we can offer you plenty of career progression opportunities across other areas such as claims, underwriting and business development.What youll be doing:Making outbound calls to customers - handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into businessHandling inbound calls from new and existing customersCross selling complementary insurance productsQuoting, binding, renewing and taking payment for policiesAnswering customer questions over the telephone, live chat and email & following-up outstanding renewalsProcessing quote referrals within underwriting authority (new business and renewal)Handling mid-term adjustments and issuing renewal invitations and other administrative tasksOur must haves:You will have some previous experience working within customer service, sales, telesales or telemarketing environment - either face to face or via telephoneExperience of working to sales or retention targets would be idealStrong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customersA confident communicator and have a great customer focused approachA drive and enthusiasm for achieving your targets - you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentivesWho we are:Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.In each of our businesses, we seek to deliver innovative products and responsive customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of thecustomer experience.Avencia Consulting are an RPO who provide a recruitment service to our client Markel International.Whats in it for you:- A great FTE salary plus additional bonus- 25 days paid holiday plus Bank Holidays,PLEASE NOTE THIS IS A TEMP TO PERM ROLE - HOURLY RATE What we hope youll do next:Choose Apply now to fill out our short application, so that we can find out more about you.Were an equal opportunity employer, which means well consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protectedcharacteristic.We recruit and develop our people based on merit and passion, and were committed to creating an inclusive environment for all employees.We want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure the process is accessible for you at every stage please let us know.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact usto request an accommodation.