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Head of Service Design & Transition

Job LocationManchester
EducationNot Mentioned
Salary£60,000 - £65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Key responsibilities:- Develops service design, transition strategies & principles for creating end-to-end designs that facilitate seamless transitions into live operations.- Leads implementation of quality assurance strategies & processes to ensure delivery of high quality services.- Leads change management process to ensure that changes to the live IT estate are implemented in a controlled & assured manner.Application requirements:+ Advanced ITIL 4 qualification.+ Strong leadership & interpersonal skills.+ Familiar with IT service management tools & technologies.+ Previous experience engaging with senior stakeholders, with the ability to clearly articulate risks & corresponding controls to support decisions.For an opportunity to be shortlisted for this role, please send CVs to and I will give you a call to discuss further details

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