Harvey Nichols Counter Manager (Manchester) Mat Cover

Job Description

Who we areWe innovate. We challenge. We transform skin health. The International Institute for Active-Ageing (iiaa) is a fast-growing, vibrant company, working at the cutting edge of the global professional beauty industry.We partner with a vast network of leading beauty and skincare professionals across the UK and Ireland, acting as distributors, educators and skin health experts: empowering skin professionals to achieve results for their clients and businesses.Powered by two innovative brands, Advanced Nutrition Programme beauty supplements and pioneering EnvironSkin Care, we deliver dramatic results for skincare professionals and individuals. We work with a sustainable mindset, striving to protect our planetin everything we do. Our team is made up of experienced and highly skilled staff, who are fiercely passionate in the pursuit of excellence. The success of the iiaa is grounded in the quality of our products and the dedication of our team.This is an incredibly exciting time to join the iiaa, as we expand and challenge in the professional beauty sector. In 2021, we were named in the Sunday Times International HSBC International Track 200 league table as one of Britains leading private companieswith the fastest-growing international sales.Join the iiaa to become part of a dynamic, collaborative and pioneering company, working with products that make a real difference to peoples lives.About this roleWe are seeking an enthusiastic and inspirational Counter Manager - Maternity Cover to lead our thriving account in Harvey Nichols, Manchester. You will be responsible for the overall growth of the account and growing brand awareness via both internal andexternal activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business. Leading by example is the key to success in this role, you will thrive in a target drivenenvironment and relish the chance to support and guide others to achieve their set goals and KPIS.Key Responsibilities

• You will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targets
• Lead and develop a team of two dedicated Counter Specialists
• Strategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter events

• Hold team meetings, performance reviews & training sessions
• Conduct in-depth skin consultations using the latest skin imaging technology
• Perform Focus - on Facials
• Recommend bespoke skincare packages for clients, post consultation

Desired Skills and Experience

• Previous retail experience ideally in a high-end environment
• Previous management / assistant management experience is a must

• A background in skincare / cosmetics sales
• A passion for beauty and results driven skincare
• Positive can-do attitude; we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same
• Proactive approach to sales
• Love the challenge of meeting and exceeding targets

• Good level of computer literacy in Microsoft Word and Excel
• Confident, approachable and self-motivated
• Excellent verbal and written communication skills

OurPerksThe iiaa offers a vibrant working environment, underpinned by an enthusiastic, collaborative and communicative team. The working atmosphere is informal, but we work hard.As part of our innovative business, you will work alongside passionate colleagues in a dynamic, international and ambitious environment that embraces and celebrates individual differences in skills, culture and backgrounds.You will have the opportunity to succeed in a rewarding and challenging role, in a business built on a culture of collaboration and community with a strong environmental ethos at its heart.Our colleagues are proud to be part of the iiaa, and a passion and dedication to the company and its mission is the foundation of all we do.Additional benefits:

• Private Health Care upon completion of probation
• Discount on our fabulous products, plus an allowance to spend each month

• 27 days Annual Leave, rising the longer you stay with us, plus Public Bank Holidays
• 3 extra days at Christmas which can be used at an alternative date
• Workplace Pension Scheme
• Free Eye Tests at Vision Express
• Cycle to work scheme

• Season ticket loan
• Recommend a Friend Scheme - We reward you for bringing great people into our business
• Yearly rewards, charity raffles and more activities that create a fun and enriching working environment

If this sounds like the perfect role for you, please apply today!IIAA Ltd is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of age, disability, genderreassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We welcome applications from everyone and we value diversity in our people. We are passionate about having an inclusive culture, developinga workplace environment where all our team members are treated with dignity and integrity. This is central to our recruitment process, therefore we actively encourage applications from candidates with diverse backgrounds.

Keyskills :
Business PlanningExceeding TargetsSelf Management