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Job Location | Manchester |
Education | Not Mentioned |
Salary | £28,000 - £31,000 per annum, negotiable, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Supporting the IT infrastructure of a company shouldnt be a solitary task. Why not join an outstanding IT departments team, gain international exposure and provide your help to colleagues from all around the worldA top 10 global & successful law firm is looking for a Global IT Support Analyst ASAP for a 12 months fixed-term contract in Manchester for a rapid start, covering the 8:00 am to 6:00 pm fixed shift from Sunday to Wednesday.You will provide a technical 1st and 2nd line support to the many offices of the company - UK, Germany, Spain, France, US, Asia - for a wide variety of issues and escalate when necessary.Your ideal profile:3+ years experience in an Technical Support role, first and second lineBroad technical skills with excellent knowledge of Windows 10 and Office 2016!! Ability to work from Sunday to Wednesday from 8:00 am to 6:00 pm !!Excellent communication in EnglishExtra bonus point if you speak German, French, Spanish, Italian or any additional languageThe main responsibilities:Provide global IT support remotely or on-site for Mobile, Desktop, Laptop, Windows, Blackberry, Cisco, VPN, Active Directory, Exchange Server, etc.Document and resolve tickets in a timely mannerEscalate issues when necessaryThe perks:24 days of holiday + 8 bank holidayAttractive salary, see belowExtensive TrainingPension, healthcare and gym membershipAn excellent team of hardworking, generous & collaborative peopleLocation: ManchesterSalary range: £27000 to £31000Start date: ASAPContract: 12 months fixed-term contractIf you read that far and you felt that Global IT Support Analyst could be you, quick apply or send your CV to .Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our clients requirements. Required skills
Keyskills :
1st line suppt Service Desk Analyst IT suppt Suppt Analyst first line suppt