German speaking Export Customer Service coordinator

Job Description

FRENCH SELECTION UKGerman speaking Export Customer Service coordinatorGerman, German speaking, International, Sales Support, Customer service, Sales, e-commerce, Co-ordinator, Greater Manchester, Lancashire. Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, French Speaking, Coordination,Administration, Sales, inside sales, Sales support, Key Account, Export coordination, international Customer service, design, art, fashion, architecture, European, International, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek,Lithuanian, Latvian, Estonian, Slovenian, Serbo-CroatianSalary: up to £25,000 DOE pa + bonusLocation: Manchester, Greater ManchesterAt commutable distance from Stockport, Warrington, Wigan, Bolton, Rochdale, Huddersfield, Macclesfield, Northwich, PrestonRef: 2245GVIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference: 2245GApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is an environmentally friendly UK Manufacturer with a global presenceMain Duties:To assist the Office Manager in running the Export Department. Delivering the highest standards of Customer Service, and with the increase in the Export businessThe Role:- In charge of processing all queries received via email and website- Responsible for providing an excellent customer service experience- Making sure overseas warehouse receives orders promptly each day- Ensuring the despatch manifests for each export courier are produced daily- Responsible for ensuring that the 3 day turn around promised for premium customers- Cover both the Export Administration desks on holidays and sickness- Represent the company brand through pro-active and positive communication- Small team be ready to undertake other tasks/projects as required- No sales calls, or cold calling is required in this job roleThe Candidate:- Fluent German (both written and verbally)- Additional fluency in French would be an advantage- Senior experience required from a Customer Services background- Ability to use Microsoft office and outlook, with a knowledge of a SAP system- Previous mentoring, training or management - advantageous- Excellent communication & interpersonal skills- Ability to work under pressure and to deadlines- Team player, excel in building cooperation- Confident, proactive & dynamicSalary: up to £25,000 DOE pa + bonusFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Keyskills :
Customer ServiceGerman