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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
ForwarderOffice based roleLocation: ManchesterSalary: 25k-30kHours: Mon-FriGrafton Recruitment are working on behalf of a global leading company who are looking for a Forwarder in the Manchester area.The role: Completion of end to end forwarding activities as the individual role requires Follow strict and time sensitive SOPs/KPIs to ensure compliance Work closely with internal and external customersFocus on customer serviceEnsure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe Month end department compliance Cost control Assist senior forwarders, Supervisor and line manager where required Ensure all reports including internal and customer specific are completed within the deadline Resolve queries from customers and suppliers Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships To take part in customer reviews when required to build up visibility and relationships with customers.Assist sales and management with customer developmentAny other tasks as directed by their Supervisor or line managerYou will need: Customer Service experienceProven operational experience is preferredThorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business A Good knowledge of IT systems and processes used in the transport sector Fluent in English, local language and any other languages required for smooth operation of businessIf you meet the above criteria, please apply directly by clicking the link or contact Chloe Batty on /Part of Gi Group, Grafton Recruitment have a network of 7 local branches across the UK, operating in Europe in 5 countries with 35 offices, employing over 500 employees. Grafton place over 30,000 candidates each year, and is dedicated to the search, supportand placement of candidates across a wide range of professional job roles