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Job Location | Manchester |
Education | Not Mentioned |
Salary | £11.00 - £11.10 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
Job DescriptionJob DescriptionMonday - Sunday (Work 5 days out of 7) 37.5 hours a week Exchange Quay 6am- 10.30pm shift workMy client a large retail organisation, is seeking appoint an IT Service desk agent to log incidents and requests and resolve where possible. When applicable ensure that Incidents and Service Requests are passed to the appropriate resolving team following documented procedures working within the scope of customer and IT Service Desk level agreements.As an individual youll need to be tenacious, a team player and someone committed to great customer service.Experience and Skills required for a IT Service desk agent