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Field Services Team Leader

The Pilot Group
Job LocationManchester
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Field Services Team LeaderOur vision is to pave the way to a carbon neutral future by supporting businesses in their carbon reduction. Pilot Group are dedicated to improving peoples lives and the environment. We lead the way in smart, safe and sustainable infrastructure solutions.Our energy-efficient products and services help our customers effectively reduce energy usage. Pilot Group Net Zero solutions specialise in offering an energy management system, designed to provide a smarter solution to manage and reduce energy consumption.Key Responsibilities - Field Services Team Leader:

  • Manage our team of field-based electrical engineers
  • Monthly 1-1s (or more regularly if required)
  • Regular quality assurance checks
  • Monthly team meetings/workshops
  • Complete Return to work interviews
  • Monitor and manage absences.
  • Maintain asset register for the team.
  • Assist with Van maintenance and queries.
  • Review expenses and overnight payments.
  • Reviewing how work is scheduled to ensure we are optimizing our workforce.
  • Monitoring Van Stock/additional stock levels to ensure our engineers are equipped for their work (This includes PPE and stock required for all job types).
  • Managing our approved suppliers for consumables and equipment.
  • Ordering powered access equipment and specialized stock where required.
  • Assist with Equipment Manufacturing on an ad-hoc basis when required.
  • Managing electrical installations.
  • Assist with Installations/Breakdowns/Services on site on an ad-hoc basis when required.
  • Attend internal meetings to update the wider team on achievements, progress, and risks.
  • Review information collected by the helpdesk team to assist in addressing any queries a customer may have. This forms part of an escalation process when the query cannot be managed solely by the helpdesk team, or the technical team, and requires a higherlevel of knowledge to resolve.
  • Regular update of the Corrective action register.
  • Be responsible for the continuous improvement of processes and procedures within the engineering team, ensuring that requirements of regulation such as ISO 9001 are maintained (You will be supported by the QSHE manager).
  • Comply with and Maintain SafeContractor status.
  • Creating RAMs.
  • Reviewing Contractor RAMs.
  • Completing supplier forms and Customer log sheets.
  • Attending site to discuss projects when required.
  • Working closely with our partners and heating companies to forge and maintain excellent business relationships. Managing our Contractors.
Essential- Field Services Team Leader:
  • Engineering team management
  • IT literate
  • Inquisitive and logical approach to situations Independent and motivated approach to work
  • Ability to communicate effectively with team and stakeholders
  • Able to understand and articulate complex information
  • Driving license
  • Team leadership experience
  • Commercial awareness
Desired - Field Services Team Leader:
  • IOSH Managing Safely
  • SMSTS
  • CAD/Visio Experience
  • Heating Industry Experience
  • CSCS Card
Recruitment Agencies;The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV sent in kind and as such The Pilot Grouprejects all liability to pay any such fees for an unsolicited introduction.

Keyskills :
ConstructionInstallationTeam LeaderField SupportPlanning

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