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Event Programmer

Ticketmaster
Job LocationManchester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Location: Manchester, UKDivision: Ticketmaster UKLine Manager: Event Programming Senior ManagerContract Terms: Permanent, 40 hours per weekTHE TEAMEvent Programming are responsible for setting up events for all Ticketmaster’s host-based clients across the UK. We work closely with the Client Account Managers and venues to ensure that we have all the information we need in order to create the events ready for sale to the fans.THE JOBAs part of the Event Programming team the position of Event Programmer is responsible for the setting up of new events and special offers to be sold across all Ticketmaster sales channels. This takes the form of manipulating and entering data into the Ticketmaster system using a bespoke command and response programming language and various other software applications.Event Programmers need fast and accurate data entry speed, are good at picking up new software, and have an excellent eye for detail. A high level of self-motivation is required as is the ability to work as part of a close team while liaising with other departments.WHAT YOU WILL BE DOING

  • Utilise bespoke ticketing software to program a variety of ticketing work requests.
  • Prepare, create, check and maintain simple to medium complexity events and offers ensuring all work is programmed accurately.
  • Working on set ups for small/medium system venues.
  • Liaise effectively with internal departments and external clients to make sure all events are set up correctly to meet the client’s needs in a timely manner.
  • Work within a team of people to ensure the Event Programming department works efficiently and maintains a high level of quality and consistency.
  • Analyse and organise individual workload employing strong attention to detail.
  • Follow rigorous checking procedures and set guidelines for events and offers.
  • Become fully conversant with Event Programming processes and bespoke Ticketmaster software packages.
  • Additional Event Programming or Client Services duties as required.
  • Working flexible hours as required.
  • Work in a time pressured environment whilst maintaining a high level of service.
  • Provide tiered support to other departments at point of on sale.
  • Anticipate problems within event building and plan contingencies and strategies to deal with them.
    • TECHNICAL SKILLS/COMPETENCIES
  • Computer literate with a strong working knowledge of MS Office, including Excel, Word, and Outlook.
  • Proven experience of learning complex software packages.
  • Experience working in a data driven environment, where attention to detail was imperative.
  • Experience in a fast-paced environment, working in a target driven role.
  • Ticketmaster systems experience preferable.
    • YOU (BEHAVIOURAL SKILLS/COMPETENCIES)
  • Excellent time management skills.
  • Results oriented.
  • Ability to adapt and reprioritise in a highly pressured working environment.
  • Organised, with a high level of attention to detail.
  • Excellent communication (written and verbal), inter-personal skills.
  • High level of initiative, self-motivated and conscientious.
  • Competency with numerical data.
  • Exceptional problem solving ability.
  • Excellent team building skills to include immediate team members, internal departments and Clients alike.
    • TICKETMASTER VALUES
  • Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
  • Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
  • Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
  • Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
    • EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTUREWe’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We have a Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences - Fan First.APPLICATIONS CLOSING SUNDAY 13th JUNE - we reserve the right to close applications at any time. Required skills
  • Communication Skills
  • Organisational Skills
  • Time Management
  • Deliver Results
  • MS Office

    • Keyskills :
    Organisational Skills Deliver Results

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