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eCommerce and Digital Executive

Adecco
Job LocationManchester
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

eCommerce and Digital Executive12 monthsCoventry/WHOThe successful candidate will have the ability to support the day-to-day operation and on-going evolutions of the brand eCommerce and offers websites in the UK working within the Tri-brand Customer Management Office organisation. The candidate will also assist with the Business as usual updates to Citroen, Peugeot and DS Brand websites.

  • To be able to support all aspects of the eCommerce/ Offers content (including but not limited to the vehicle configuration vehicle specification and pricing, imagery and videos, process/ legal and financial copy) in close coordination with the key internal and external stakeholders (Sales, Marketing, Legal, Finance, Central Digital...)
  • To support the Concierge Team in the use of the different Back Office tools in their order fulfilment or lead nurturing.
  • To be fully involved in all updates/ projects relating to the eCommerce platforms either with internal teams or the appointed web/digital agencies. To work to ensure these projects are planned, prioritised and delivered to required functionality and budget for example by assisting in specification, testing and implementation.
  • To work proactively with the wider Customer Management Office team to build seamless customer journeys across the entire digital ecosystem from showroom, configured through eCommerce/ Offers to drive online/ offline sales or lead generation.
  • To assist with content build on Brand sites
  • To understand the data flows relating to the eCommerce platforms from both a technical and user-journey perspective.
  • To understand and work towards the agreed KPIs for the digital funnel.
  • To review internal websites to identify any issues or improvement opportunities.
  • To review competitors digital offerings to gain insight for bench-marking and best practice.
  • To use the tools available (e.g. Google Analytics/ Hotjar/ Sessioncam) to make informed decisions about how to prioritise work, e.g. which pages are more important than others which journey is most typical
    • Skills required:
  • "High level of Digital knowledge is essential
  • A good level of Google Analytics is essential
  • Exceptional attention to detail is essential
  • Excellent communication and relationship managements skills are essential.
  • Experience of project management skills is desirable
  • Ability to adapt to changing priorities and work under pressure in a fast moving environment
  • Understanding of Business Finance products and sales process an advantage"
  • "Excellent administration and organisational skills.
  • Excellent interpersonal and communication skills - verbal and written
  • Strong team player
  • Highly enthusiastic, pro-active and results focused with excellent attention to detail
  • Passionate about the customer digital experience
  • Willing to go the extra mile to deliver projects on time.
    • TO APPLY - Please apply with a up to date CV.Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you havent heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities EmployerIf you wish to register with us for future opportunities in your area, then please follow the link below.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Required skills
  • eCommerce Executive

    • Keyskills :
    eCommerce Executive

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