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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £14.50 per hour, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time Work from home |
Transport for Greater Manchester have a great opportunityavailable for a Customer Support Officer.Location: 2 Piccadilly Place, hybrid workingHours: 37 per week worked flexibly on a rota system between7am and 8pm Monday to Friday and 8am to 8pm at weekends. 8/9 weekend shifts per 11 week period.Contract: Initially until 30/06/24Do you want to play a key role in shaping the future of travel in Greater Manchester Are you passionate about helping people Do you have strong organisational skills, customer service skills and excellent attention to detail and want to progress your careerIf so, we’d like to hear from you.About your roleIt’s a really exciting time to be joining Transport for Greater Manchester. As a Customer Support Officer, you will form part of the Customer Contact Centre team for Transport for Greater Manchester. Acting as the first point of contact for customers andstakeholders you will handle all queries and requests received into the TfGM Contact Centre, via telephone or in writing. These include issuing travel passes, making Local Link journey reservations, Contactless Payments enquiries, Journey planning advice andmuch more. You will also be at the beating heart of all enquiries relating to bus franchising. No two days are ever the same! You will be part of a friendly dynamic team with a varied skill set who provide efficient, friendly customer service and advice.Duties Include: