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Job Location | Manchester |
Education | Not Mentioned |
Salary | £27,900 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Ready to make a real difference in customer satisfaction Step into the spotlight as our next Customer Care Specialist! Embark on a journey where every interaction is an opportunity to dazzle and delight. If youre fueled by passion, thrive on problem-solving,and crave a vibrant work environment, this is your moment to shine. Join in on redefining customer care excellence.ROLE DESCRIPTIONIn a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relatingto the software, sale, or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the businesss Super-duper Service strategy whilst exceeding individual KPIs and embrace our company valueswith every interaction.MAIN RESPONSIBILITIES