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Job Location | Manchester |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service/Renewals AdvisorSalary - £23k -£25k (Higher depending on experience) + Monthly CommissionHours - Full time permanent - Monday to Friday 09:00 - 17:00Location: ManchesterThe role of a Customer Service/Renewals Advisor encompasses managing the entire customer experience. This includes delivering customer service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether throughphone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customerjourney.The role of a Customer Service/Renewals Advisor:
Keyskills :
Customer ServiceRenewalsCustomer Service Advisor