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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £10.90 per hour, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Manchester City Councilare currently recruiting for Customer Service Officers to work on a full time, temporary basis.Contract: Initially until29/03/2024Hours: 35 per week, 09:00-16:30 Monday to FridayLocation: Alexandra House, Hulme, Manchester. Fully office basedMCC are looking for individuals who are passionate about delivering excellent customer services to our residents, visitors, businesses and partners. Successful candidates will join their established Customer Service Organisation within the City Council’sCorporate Contact Centre .As a highly skilled and customer focused member of the team you will provide effective, high quality and responsive services at the first point of contact, achieving high levels of customer satisfaction at all times.What theyre looking for• People who are passionate about delivering Customer Service excellence• Excellent team working skills• Excellent Communication skills both verbal and written• Effective problem solvers who are willing to go the extra mile to resolve customer queries quickly and effectively in line with agreed policies, procedures and processes.• Ability to work flexibly to meet the needs and expectations of our residents• Experience of working within a fast paced, multi service customer service role is desirable but not essential