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Job Location | Manchester |
Education | Not Mentioned |
Salary | 20,319 - 23,319 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Contact Centre AdvisorSalary: £20,319 per annum + Shift Allowance + Bonus (average £1,800 however, top performers could earn up to £3,000 per annum)Hours: Full Time - Permanent 37.5 hours per week Shifts between Monday - Friday 8am - 8pm Saturdays 8am - 5pm Sundays 9am - 4pm Hybrid Working model after completion of training (4-6 weeks) which encompasses 2 days working in the office & 3 days working from home.Location: Manchester (Arndale Centre) OverviewWorking at Markerstudy in our brand-new vibrant office which is situated in the heart of Manchester city centre, youll be part of a team focussed on delivering exceptional customer satisfaction. As a valued member of the team, youll receive all the Trainingyou need to do your job with skill and confidence.We offer a complete Training program which will make sure youre given the very best foundations for success in our business.Markerstudy offer a highly competitive salary package with a base salary of £20,000 per annum. This can then be boosted with a Bonus scheme and a shift allowance for any weekend working that you do. We offer 30 days holiday (inc Bank Holidays) with the addedability to buy and sell more days. Theres an attractive Pension Scheme, Wellbeing Support and an Online Portal which is full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more. ResponsibilitiesAs a member of the Customer Service Team, youll play a vital role when it comes to offering a great service to our insurance customers. Youll speak to new and existing customers, making sure they receive a professional service. Through listening attentivelyand being the friendly voice customers expect, youll be able to identify which Insurance products and services are best for them.Its a regulated environment, so there will always be a focus on accuracy.Are you someone who can: