Customer Service Advisors

Job Description

Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plusextensive list of benefits for health, shopping, and car discounts Then please apply! Your next employer is offering a competitive salary of GBP19,000-25,000 dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break outrooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate What will you be doing as a Customer Service Advisor Provide support for customers following their car purchase Process delivery and collection requests for the customers vehicles. Promote the range of services and sales to existing and new buyers Maintaining and updating customer details and records Liaise between internal departments and customers where required Processing online applications and email enquiries Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call. We are looking for a Customer Service Advisor with the following qualities Customer service experience, from an office or contact centre background Professional communication and ability to work effectively with each customer query Ability to manage your time within a busy call environment Positive attitude, able to work part of a team Able to handle any difficult situations in a calmly and confidently. You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Some of the benefits you will get as joining the Customer Service Advisor team - Very competitive salary, GBP19,000-24,000 dependant on your experience Shifts working between the hours of 8AM - 7PM GBP500 bonus after 6 month probation Additional quarterly bonus of 8% of your salary 25 days holiday plus bank holidays Laptop and equipment Employee assistance programme Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more Cycle to work scheme Free eye tests and voucher towards any glasses required Learning, training, and development opportunities - options to take NVQs, and other management training Pension scheme Free parking on site Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too! Discounts for you, friends, and family to buy and sell cars at auctions If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.