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Job Location | Manchester |
Education | Not Mentioned |
Salary | 20,000 - 25,000 per annum, negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
At Bridgewater Finance Group we have a singular goal of being here to help, offering easy-to-understand advice and ethical solutions to individuals in debt. With a focus on expertise, integrity, and respect we put our customers and people at theheart of everything we do.We are looking for a Customer Service Advisor to review customer accounts and assess if any breaches of the customer agreement have taken place. This role includes liaising with customers by phone and email, issuing any formal notices, and monitoring anyongoing breach cases to ensure arrangements have been adhered to, to help resolve issues.This customer-focused role will also involve offering the best level of support for our customers as well as liaising with management and Insolvency Practitioners on the best ways to progress breach cases.We would love to hear from you ifYou have experience within the financial services, FCA approved organisations or personal insolvencyYou have excellent communication skills and telephone mannerYou are good with numbers and comfortable discussing customer personal financesBenefits at Bridgewater Finance GroupCompetitive base salary plus monthly commission structuresCompanywide early Friday finishesPromotion opportunities as early as 6 monthsThe opportunity to undertake an industry recognised Charted Institute of Credit Management qualificationDesirable Grade II listed city centre office and excellent facilities including onsite gym and StarbucksLively social scene and corporate events such as an annual summer ballAbout Bridgewater Finance GroupEstablished in 2004, Bridgewater Finance Group is comprised of consumer-focused brands offering different solutions to individuals in debt. Founded with the singular goal of being "here to help" people with their debts all brands within the group are runwith customers needs and best interests in mind. All companies within the group are regulated by The Financial Conduct Authority or the ICAEW (Institute of Chartered Accountants of England and Wales).#changeyourlife #workatBFG #Wearerecruiting #financejobs #jobsinfinance