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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £9.99 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, full-time |
Job Details; Customer Service AdvisorStart Date; 8th December Duration; 02/02/2021Hourly rate £9.99 per hourWeekly PayCustomer Service Temporary Contract based in Manchester City Centre, paying £9.99 per hour PAYEMy Client, Coop Group in Manchester are recruiting Customer Services Advisor to join their offices in central Manchester.You will be working in a state of the art office based 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. The office has a fully equipped gym and has 2 restaurants and coffeehouses in addition to an onsite shop and post office.Following training, core hours are Monday - Friday 8.00am - 8pm ( on shifts) , weekends (2 in 4) are applicable. You will receive your rotas 2 - 4 weeks in advance however a degree of flexibility is required as demand can change quite quickly within this working environment.A good understanding of IT systems is required and experience in a contact centre is essential. The calls you will be taking from customers will be varied and while training is provided it is important that candidates are able to show empathy and demonstrate a professional and proactive demeanour when speaking with customers.ROLE PURPOSEDealing directly with customers regarding Funeral plans/ Membership or Store SupportProviding excellent customer serviceOrganising work loadDealing with sensitive callsRullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.