Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor

Wex Europe Services
Job LocationManchester
EducationNot Mentioned
Salary20,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER SERVICE ADVISOR, EUROPEAN LANGUAGES / MANCHESTER / HYBRID WORKING / £25K + GREAT BENEFITSAre you passionate about delivering an excellent service Fluent in Norwegian, Dutch, German or Flemish If you are looking for a rewarding new role, with an organisation that truly cares about its people, then do not let thisCustomer Service Advisor(Norwegian, Dutch, German or Flemish Speaker)opportunity pass you by!WEX Europe Services Ltdis the owner of the Esso Card fuel card portfolio, with offices across Europe and the US. We are undergoing a significant growth strategy and are looking for talented individuals to join us.Working within our vibrant UK Head Office or Remotely, theCustomer Service Advisor(Norwegian, Dutch, German or Flemish Speaker) will play a key role in managing customer relationships, responding to inbound enquiries via telephone, email,and live chat.Whats on Offer

  • Competitive basic salary (£25K)
  • Working Monday - Friday (7.30 am4 pm)
  • Hybrid work supported - fantastic work-life balance
  • Company pension & life assurance scheme
  • Generous holiday allowance of 25 days plus bank holidays
  • Holiday purchase scheme, the ability to get an additional 5 days of annual leave per year
  • Life assurance, company sick pay and pension scheme
  • Employee Fuel Card (after 6 months) & Employee discount platform
  • Incentives schemes, companywide and departmental
  • Continuous training, coaching and development within a helpful and encouraging environment
  • Career progression opportunities
Key Responsibilities of the Customer Service Advisor (Norwegian, Dutch, German or Flemish):
  • Add value by promoting products and services to our customers
  • Answer all inbound Customer service calls, Live Chats and respond to E-mails
  • Assist in identifying and resolving areas that reduce chargeback liability or queries
  • Consistently aim to deliver a world class experience with every customer interaction
  • Ensure all enquiries are resolved within timescales/deadlines specified
  • Highlight faults and change requests for website software and processes
  • Keep Team Lead informed of any issues within the department
  • Liaison for Fraud enquiries/investigations with Customer and Fraud Analyst
  • Management of Micro sized Customer to retain accounts and maximize revenue
Skills & Experience Required:
  • Able to manage complaints/difficult situations /customer matters to a satisfactory resolution
  • Ability to handle new and varied workload/process
  • Accurate data entry skills
  • Establish and maintain co-operative and effective working relationships
  • Excellent PC skills including Word and Excel
  • Excellent communication skillsFluent in Norwegian, Dutch, German or Flemish
  • Good listening skills - recognize the importance of understanding customer requirements
  • Interest in improving own capabilities by acquiring knowledge and learning new skills
  • Self-motivated, organized and can work on own initiative
Whats NextIf you have the skills and passion to take on thisCustomer Service Advisor(Norwegian, Dutch, German or Flemish Speaker) role, we would love to hear from you.APPLY NOWfor immediate consideration.

APPLY NOW

Customer Service Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved