Customer Service Administrator

Job Description

Do you thrive working as part of a small, close-knit team Do you have a strong background in Customer Service, with an ability to work to deadlines and stay calm under pressure Then this could be the role for you. I am recruiting a Customer Service Administrator to join a family-run Healthcare company based in the Wythenshawe area, near Manchester Airport. Paying a basic salary up to GBP24k, the role also includes up to a 10% bonus and Free parking on site. Thisis a full time position working Monday - Friday 8:30am - 4:30pm. I am keen to speak to candidates who have previous experience working in a customer service focused role. Previous order processing environment would be highly desirable, but isnt essential. What will you be doing as Customer Service AdministratorBe the first point of contact within the team by telephone/email for any customer queries Take and process customer orders/queries via telephone/website/email, Sending invoices/statements/credit notes both on request and periodically Updating customer records on the CRM system Open any new customer accounts and update customer record details with any relevant account changes Taking ownership of any queries or complaints, displaying a high level of customer service and manage through to resolution General office duties (franking, filing, photocopying, ordering stationary etc) Any other ad-hoc duties as required Customer Service Administrator profile:Previous experience in a customer service focused role Sales order processing experience is preferable Cheerful, proactive, and supportive towards the team. Organised, methodical and structured with a high attention to detail Ability to work under minimal supervision Professional in their approach to work Flexible and adaptable Whats in it for you as Customer Service AdministratorSalary: Up to GBP24k depending on experience Up to 10% bonus (paid annually) Working Hours: Mon - Fri 8:30AM- 4:30PM Holidays: 22 days holiday + bank holidays (increasing with years of service) Subsidised private health insurance GBP200 per year Personal First Allowance Opportunity to join a small and friendly team Free Parking To ApplyIf this sounds like a role you will LOVE, please send your CV to apply! We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.