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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | 21,000 - 23,000 per annum, negotiable, inc benefit |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Leading bespoke Tour Operator that has both luxury travel and service at its heart, is seeking a candidate who will help them ensure their customer experience is next level. With regular clients including celebrities, VIP and Ultra High Net worth individuals,their teams work to ensure the best customer experience, from booking through to travelling and returning. The Client Experience Specialist will assist the reservations team and take over the journey post booking, working with concierge team and liaising withsuppliers to ensure a seamless process and customer experience. A competitive salary, company benefits and opportunities to travel on educationals, make this a really exciting opportunity. And they offer flexible hybrid working too (offices in Didsbury).JOB DESCRIPTION:The successful candidate will play a critical role in the delivery of service excellence to clients. Ensuring that all aspects of clients itineraries are managed to perfection, you will confirm bespoke arrangements with the worlds leading travel suppliers.You will help to ensure the clients receive a truly exceptional travel experience by delivering elevated touchpoints throughout the customer journey. Delivering accurate and appealing client documentation, you will ensure that clients are fully preparedfor their trip, while also building their anticipation and excitement.RESPONSIBILITIES
Keyskills :
customer servicecustomer experienceManchesterluxury travelconciergetravel jobsCheshire