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Job LocationManchester
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CRM MANAGERMANCHESTER (hybrid)UP TO £40,000Do you have a passion or CRM and delivering powerful customer communications Are you interested in working in a forward-thinking business thats tech and data-driven Have a read of this CRM Manager role!THE COMPANY:This is a UK insurances provider thats keen to best utilise their CRM systems and make the most across the customer journey. They provide a range of offerings to their customers, so they have something for everyone! Supporting their staff as much as theircustomers, this is a great opportunity for someone wanting to join an excellent team.WHAT WILL YOU GET TO DOYou will be joining as a CRM Manager and direct line managing a small team of CRM Executives. Your role will cover:

  • Creating and deploying effective customer campaigns across the omnichannel journey that help maximise revenue
  • Understand the customer database, looking across customer acquisition, retention, engagement and churn
  • Managing a small team of CRM Executives, overseeing their work and acting as a lead on projects and processes
  • Analysing campaigns to assess performance and success, applying what you learn to future campaigns and the marketing strategy
WHAT WERE LOOKING FOR IN YOUYou will be expected to have:
  • Experience of at least mentoring and coaching
  • Previous CRM experience in an omnichannel setting, with particular strengths in email marketing
  • Worked across core projects like customer segmentation, personalisation of campaigns, automation, and understanding the customer journey across different touch points
  • A positive attitude and proactive work style, eager to get stuck in and take the initiative, showing the value of CRM to the business
  • Excellent communication skills for liaising with the team and senior leadership
WHATS IN IT FOR YOU
  • Base salary up to £40,000
  • Wider benefits package including pension, holidays, etc.
  • Hybrid working - 1-2 days a week in the lovely office environment!
  • Autonomy to make this role your own in an environment with no bureaucracy or red tape restricting your ideas!
  • Opportunity to step into line management and progress your career
  • Be empowered to make changes - the SLT want to hear your ideas and suggestions, and they welcome the knowledge you could bring
HOW TO APPLY:Please register your interest by sending your CV to Alanah Chambers via the Apply link on this page.Please note:
  • this role is only available to candidates with the existing full right to work in the UK, as the company is unable to provide sponsorship
  • I am unable to respond to every applicant - if you do not hear from me in 7 days, please take it as you have been unsuccessful on this occasion
This role not the one for you I have roles across Marketing & Customer Insight all over the north and midlands of England, so please get in touch with me to discuss other roles Im covering to find your perfect next step!

Keyskills :
CRMcustomermarketingemailcustomer relationship managementretentioncampaignautomationsegmentationacquisition

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