Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

CRM and Communications Executive

The Candidate Ltd
Job LocationManchester
EducationNot Mentioned
Salary23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Be responsible for the customer journey for a large e-commerce brand in Greater Manchester! You need to be hardworking, enthusiastic and know how to get the right message out at the right time. This is an exciting opportunity to build customer loyalty,enhance the CLTV and create innovative CRM campaigns!Our client is a fast growing brand in the sports industry and they are looking for an individual who can focus on segmentation, targeting, and enhancing the customer journey. They are based in a state of the art office in Greater Manchester, which is greatif youre commuting from either Liverpool or Manchester. Customer loyalty is one of the most important growth factors for this company, so they need someone who has the ability to increase conversions and the lifetime value of their current clientele.The CRM Executive will get excellent responsibilities, so they can grow in the role. The successful candidate will be responsible for the whole customer life cycle and execute creative campaigns across various channels, which is developed together with theCommunications Team. Our client is looking for a talented CRM professional who put customer loyalty at heart and constantly wants to develop new strategies to enhance the customer journey.Main responsibilities of the CRM and Comms Executive

  • Work closely with the CRM Manager and Product Manager to develop creative campaigns to enhance the customer lifecycle
  • Run segmentation analysis to improve the database with VIP clients
  • Have a great knowledge of industry trends and developments, and know how to work with KPIs
  • Research for new business opportunities to improve the customer contact and the CLTV
  • Build an excellent understanding of the customer behaviour to assist creating successful CRM campaigns online and offline
  • Analyse campaign performance and identify improvements of content or time of execution
  • Responsible for meeting all set KPIs and keep a focus on customer retention and cost per user
Required skills for the role
  • Previous experience in a marketing or CRM role
  • Experience working with analytics and segmentation tools like Optimove, Marketo, Blue Venn etc.
  • The candidate must have previous hands-on experience with Direct Marketing
  • Excellent analytical skills are required to run effective CRM performance reports
  • You must have knowledge of customer segmentation principles
  • Ability to analyse data and implement strategies accordingly to achieve ROI
  • Good attention to details with a positive attitude to any set task
  • Be a team player, but with the ability to work independently
  • You must be able to work in a fast paced environment and under pressure to meet all deadlines
  • Great Microsoft Excel skills and excellent written English skills are vital for this role
  • Previous experience working with SQL is desirable, but not essential for the role
If youre hard-working, enthusiastic and have a passion for the customer journey, then this is the chance to work for a leading brand, which will give excellent future career prospects! Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search. Be responsible for the customer journey for a large eCommerce brand in Greater Manchester! If you are hardworking, enthusiastic and know how to get the right message out at the right time, this could be for you!Be responsible for the customer journey for a large eCommerce brand in Greater Manchester! If you are hardworking, enthusiastic and know how to get the right message out at the right time, this could be for you!

Keyskills :
Microsoft ExcelProduct ManagerSegmentationMarketoVIP

APPLY NOW

CRM and Communications Executive Related Jobs

© 2019 Naukrijobs All Rights Reserved