Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Complaints Handler

Michael Page Legal
Job LocationManchester
EducationNot Mentioned
Salary£35,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in handling complaints and implementing effective solutions.Client DetailsOur client is a leading player in the legal industry, boasting a large team of experts across multiple locations. Known for delivering high-quality services, the company has a stellar reputation for its commitment to client satisfaction and professionalgrowth of its employees.Description

  • Handle and resolve customer complaints in a professional manner
  • Document all interactions and follow-up actions for future reference
  • Work collaboratively with the Legal Department to implement effective solutions
  • Maintain regular contact with clients to ensure satisfaction
  • Participate in team meetings and contribute to continuous improvement initiatives
  • Adhere to all company policies and regulations
  • Keep updated with industry trends and best practices
  • Facilitate smooth communication between clients and the company
ProfileA successful Complaints Handler should have:
  • Degree in Law or related field
  • Experience of complaints handling, preferably in a law firm
  • Knowledge and experience of the relevant SRA regulations and Legal Ombudsman rules
  • Strong communication and interpersonal skills
  • Proficiency in using customer service software and databases
  • Problem-solving skills and the ability to handle pressure
  • Excellent organisational skills and attention to detail
  • A commitment to client satisfaction
Job Offer
  • A competitive salary
  • An opportunity to join a reputable company in the Professional Services industry
  • A supportive work environment that values teamwork and professional growth
  • A chance to work in a bustling location, conveniently located near amenities
If you are a team player and passionate about client satisfaction, this Complaints Handler role is a fantastic opportunity to grow your career. We encourage suitable candidates to apply today.

APPLY NOW

Complaints Handler Related Jobs

© 2019 Naukrijobs All Rights Reserved