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Job Location | Manchester |
Education | Not Mentioned |
Salary | £22,500 - £23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
This is a hands on role with a real focus on delivering exceptional outcomes. You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are managed at all times. You will maintain the highest levelof professionalism, whilst focusing on quick and efficient solution whenever possible. As a Resolution Specialist communication is key to delivering a world class service both internally and externally.Job OverviewTo be responsible for the day to day management of Service Issues across PBS UK, being first point of contact for both client and internal teams to ensure the highest level of service at all times.Day-to-Day Responsibilities: