Community Feedback Officer

Job Description

Community Feedback OfficersLocation: Southern Gate, 729 Princess Road, M20 2LTwith most time spent out in Southway communities including some evening and weekend workSalary: £24,850 (pro rata)approx. £780 gross per month13 hours per week 12-month fixed term contractSouthway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. We are a "not-for-profit" landlord, based in Didsbury, managing and improving approximately 6,000homes, mostly based in south Manchester.A brand new role has been created within the Customer Involvement and Community Investment Team for Southway tenants and members of Southway households only. We are recruiting three Community Feedback Officers who will each work in a specific area, to listento our tenants and collect their views about Southway and our services. Were looking for enthusiastic people with great communication skills and a real drive to help make things change.The successful candidates will work with colleagues from across the organisation, involved tenants and volunteers to ensure customer feedback is heard and acted upon. For the right person we offer a competitive annual salary and 25 days holiday per year(pro rata). This would calculate at around nine days per year.Closing Date: Monday 4th March 2024Interview Dates: Tuesday 12th and Thursday 14th March 2024Please note that these roles are open to Southway tenants and members of Southway households only.If youre interested in this role and would like to find out more, please come along to one of the drop-in sessions detailed below. Please book via Eventbrite using one of the links below. Staff from our Advice Team will be available to give hints and tipson applications and interview skills. If you currently receive benefits, a calculation can be done to give you an idea of how earning this salary would affect them.Thursday 22 February - 3.15pm-5pmWestcroft Community Centre, 24-26 Westcroft Road, M20 6EFLinks to Eventbrite bookings can be found on our website through the jobs and careers page on our website.We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.All applicants who have a disability and/or have been a serving member of the Armed Forces and meet the minimum essential criteria for the post will be invited to interview. If you have a disability please tell us about this on your application form andplease let us know about any special arrangements you would like us to make if you are invited in for an interview.We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form andplease let us know about any special arrangements you would like us to make if you are invited in for an interview.