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Collection Advisor

Fintelligent
Job LocationManchester
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Im on the lookout for an experienced Collections Advisor who will be offered unparalleled career development opportunities, flexible working and STUNNING 19th floor views over Manchester which youve got to see to believe. Since their inception in 2016,they have been awarded countless awards, most notably in 2020 and 2021 voted in the Top 100 companies in the UK and have grown to over 600 members of staff.As a Collections Advisor, youll be starting with a salary of £23,000 - £30,000 dependant on experience with a 10% annual bonus, working for one of the UKs fastest growing financial services organisation located in the heart of Manchester City Centre.As a Collections Advisor, whats in it for you

  • Salary of £23,000 - £30,000 D.O.E
  • Amazing working environment with stunning views and amazing transport links
  • Genuine clear, defined career progression
  • 10% annual bonus
  • Flexible hybrid working opportunities
  • Private Medical Insurance WITH Family cover
  • 25 days holiday PLUS Bank Holidays
  • Company Maternity Pay
  • Busy social calendar with regular activity days
Day to day responsibilities as a Collections Advisor:
  • Recovering customers arrears via different avenue channels such as phone, written communication or any other methods introduced into the department
  • Due to the customer being in arrears, this position requires high level of empathy as dealing with vulnerable customers
  • Effective fact finding and questioning to set up suitable repayment arrangements
  • Adhering to regulatory guidelines such as: FCA regulations
  • Meeting and exceeding KPIs set by the business
Id LOVE to hear from you regarding the Collections Advisor role if you:
  • Have 12 months experience working within collections as a collections agent, collection advisor or similar, whether that be early or late arrears
  • Strong customer service skills and having a natural ability to empathise with people
  • Experiencing working within a regulated environment
If you feel youd be a good fit for the Collections Advisor role, lets chat on and ask for Jake or alternatively, apply with an up to date CV for consideration.F_SJ_JH_OCT

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