Cleaning Operative External, Nights - Trafford Centre

Job Description

Purpose of the RoleThe purpose of the environmental services assistant – external nights role is to work with other team members to clean and maintain the external areas safely and efficiently. You are responsible for the cleanliness and safety of all external areas withinthe centre’s perimeter to the required standards.You will be expected to operate equipment and machines (after training) and present a professional, friendly image at all times.You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanlinessand safety.Key ResponsibilitiesBehaviour and culture:

• You have a clear vision for the application of World Class Service in all endeavours. You lead by example, uplifting the team, and instil a passion for excellence in delivering customer service. World Class Service not only relates to our customers, butto all stakeholders, including contractors, retailers and colleagues.
• You promote our operational focus on compliance, communication, consistency and collaboration in all you deliver.
• You support corporate responsibility objectives including personal support to community projects and activities.
• You are an ambassador for the centre and for environmental services, and as such you will actively promote recognition for the team, the centre, and the wider business through your exemplary behaviour.

Night responsibilities

• Deep clean the bus station toilets
• Glaze and brass all links 1-4
• Glaze and brass the entrances John Lewis to the old Debenhams unit
• Brass strips on all links
• Deep clean all lifts and escalators links 1-4
• Scrubbers dry all links upper and lower
• Jet wash around site including smoke shelters
• Road sweep all car parks

• To ensure that all areas of responsibility are cleaned to the required standards and that all machinery is well maintained.

• To follow all of the departmental procedures and schedules correctly at all times.

• To ensure that all waste is dealt with appropriately and to actively promote the centre’s recycling policy.

• To comply with all health and safety procedures for the department including, COSHH, PPE, clinical waste and sharps policy. To actively promote the centre’s recycling policy.

• To liaise with team leaders and colleagues to ensure a smooth running of the department.

• To ensure that all graffiti is removed immediately.

• To clear snow/ice to allow for access to all areas gritting as necessary.

• To ensure that all check sheets for machinery are used correctly.

• To ensure the safe operation of machinery using the operators guide and wear protective clothing/footwear at all times.
• Contributing to team effort and success.

• Taking the initiative in assisting customers.
• Ensuring a good knowledge of all facilities and processes in order to deal with customer’s queries, complaints and compliments in line with company procedure.

• Attending nightly team briefings and meetings.

• Taking care of own and others health and safety.

• Maintaining safe working practices in line with HASAWA.

• Being aware of your health and safety responsibilities.

• Identifying hazards and take steps to correct them.

• Maintaining a smart and well-groomed appearance meeting our uniform standards.

• Undertaking any further duties as requested by the supervisory or management team.

• Increasing your knowledge and skills through education and training.

• Attending in-house and external training relevant to your role

Skills, Knowledge and Experience Person specification:

• Confident/friendly disposition.

• Ability to handle heavy equipment and machinery used in cleaning and maintaining external areas.

• Ability to walk, bend, push, pull and lift repetitively during working hours.

• Self-motivated with ability to identify and complete needed tasks without direct supervision.

• Good communication skills both verbal and written.

• Flexible/supportive team player.

Qualifications and experience:Essential:

• Knowledge of external maintenance and cleaning regimes.

Desirable:

• Cleaning qualifications such as BICS.

• Knowledge of COSHH policies and procedures.

Excellent customer care skills.Working Hours -40 hours, 5 days per weekSalary -£24,293.00Please see our Benefits Booklet for more information.#LI-DNS