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Claims Handler

Job LocationManchester
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability insurance products to small businesses. Their products help businesses facing a wide range of legal disputes, including employment issues, healthand safety matters and tax investigations.This role is a fantastic opportunity for someone looking to join a busy insurance claims team at a very exciting time for a fast-growing company. The role has clear scope for development as the business continues to evolve. You will provide market-leadingcustomer service in every case whilst continuously developing knowledge, skills, and behaviours. The role requires you to be part of and contribute to a high performing team through exemplary claims handling, control indemnity spend as well as high quality,maximum quantity output.Experience of working in Employment Claims environment or Employment Law/ HR knowledge is essential to this role, as well as a high attention to detail and a confident decision-making ability. You must be a great team player with a collaborative attitudeand have the ability to communicate effectively and build and maintain relationships, both internally and external stakeholders.This role will be paying up to £30,000 based on experience.Day to Day Responsibilities:

  • Insurance claim reviews - assessing Tribunal papers and all other available information to make accurate insurance claims decisions in line with the policy wording.
  • Liaising with clients and ensuring all insurance decisions are made in a timely and efficient manner.
  • Effectively manage own workload of varying priorities
  • Monitoring claims progress and working with our intermediarys Liability Consultants to get the best claims outcomes for clients and Irwell.
  • Reviewing and responding to requests for an insurance contribution to settlement from the Intermediarys Litigation Consultants, to assist them in their negotiations.
  • Where a case has lost at Tribunal, reviewing tribunal papers against detailed HR advice logs, and advising on policy coverage.
  • Understand how to assess all claims information and apply a reserve in line with the reserving methodology.
  • Ensure the clients are treated fairly and receive excellent service in accordance with industry and company guidelines.
  • Ensure that all claims related intelligence is recorded accurately.
  • Proactively develop your learning and skills.
  • Seek opportunities to improve and share learnings with colleagues.
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