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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £22,000 - £22,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Are you looking for an entry level role into a global businessHave good customer service and Admin skillsWant a role that will open doors to a variety of careersMy client are an International professional service provider based in Manchester. They offer a HR, H+S and Employment Law solution to business owners across the globe. They are looking for a call handler to join the Advice team, you will be answeringcalls from clients, triaging the query and either transferring to the correct department or arranging a call back. This is a very fast paced role that requires good customer service, professionalism, organisation and decision making. This an amazing opportunityfor anyone looking to kick start a career, so if you are up for the challenge, apply today and well be in touch! Job Purpose To work as part of our Bright Advice team where you will be responsible for handling reception calls, triaging queries and supporting with the administrative function of the Bright Advice and Documentation team.The HR Call Handler role is the perfect opportunity for someone who wants to kickstart their career with BrightHR. The role gives you an opportunity to learn more about the business and its systems and progress within our industry leading business.Job OverviewThe HR Call Handler role is an integral part of our operation. You will be responsible for handling reception calls, triaging queries and directing clients to the appropriate department. In addition, you will be responsible for reviewing emails and clientonline requests to ensure they are directed to the relevant departments, ensuring that excellent customer service is delivered throughout our clients journey.You will also be responsible for the administrative function of the Bright Advice and Documentation team, liaising directly with colleagues within the teams and across other areas within the business. You will work closely with your Team Leader to deliveron departmental objectives through the development and roll out of key projects and initiatives to enhance service and facilitate the achievement of performance metrics across the department.What skills do you need